登录注册  欢迎来到供应链时代网!SCMERA.COM
当前位置 > 首页 > 资讯 > 文传商讯 >  列表页
快递分拣乱象屡禁不止 规范行业发展须两手抓
文章来源:供应链时代      作者:scmcn      时间:2016/11/24 10:05:55

日前,央视曝光了快递乱象,今年双十一过后,快递业压力骤然增大,一些快递公司乱象频发,暴力分拣、私拆包裹现象时有发生。

  日前,央视曝光了快递乱象,今年双十一过后,快递业压力骤然增大,一些快递公司乱象频发,暴力分拣、私拆包裹现象时有发生。随着我国网络经济发展,电子商务引发快递业快速壮大,从而改变着人们的消费模式与生活方式。不过,由于相关法律法规不完善,监管力度不强,快递业乱象因此屡禁不止,只有相关制度不断完善,相加强监管,快递业才能呈现一片良性发展态势。

快递业乱象已成“社会顽疾”

  双十一购物狂欢节已经过去一段时间,天猫1207亿元的单日交易额刷新历史纪录。网购消费日益增长,快递业渗透到大家生活中的各个领域,然而,一些服务与维权方面的难题也逐渐凸显。实际上,快递乱象不止于分拣,还包括:快递未实名、快件丢失、寻求赔偿难、快件延迟、态度恶劣、客户信息泄露等。

  11月初,央视财经《消费主张》记者通过投递简历,应聘位于深圳市龙华新区大浪北路的广东全峰物流有限公司,成为一名分拣员,目睹了种种快递乱象。记者暗访发现,这家快递公司存在多种“出格”的行为:分拣简单粗暴,“看谁扔得远”;快件安检,“都是表面工作”;新来员工,不培训就上岗;分拣员边分拣、边抽烟,完全无视安全规定;私拆快件包装,随意吃拿糖果;另外,在快件装车时也不按照规范要求操作。

  这些乱象不单是双十一才出现,很可能平时也这样,所以,不少分拣员养成了各种恶习。而且,上述乱象不仅存在于广东这家公司,其他快递公司应该也存在,因为粗暴分拣、偷吃东西等案例,过去已被曝光不少,只是没有想到一家快递企业就有这么多乱象。

快递乱象为何屡禁不止?

  近年来,快递行业在飞速发展过程中产生的种种乱象广遭诟病,已成为久治不愈的“社会顽疾”。监管乏力导致法律法规执行不到位,加盟模式造成的管理松散、低门槛是其根源所在。

  实际上,为治理快递乱象,有关部门已对法律法规进行了完善,但监管的乏力导致其在执行中大打折扣。今年3月1日,修订版《快递市场管理办法》正式实施,对货物丢失、野蛮分拣、延误投递等关键问题的处罚标准都有具体、明确的规定。然而,法规实施半年多以来,效果并不明显。根据规定,邮政管理部门负责对野蛮快递的监管和处罚,但在现实中,邮政部门不可能对每家快递企业及其从业人员进行实时跟踪。从收件到运输再到派件,快递公司像是一个“独立王国”,种种快递乱象都是内部人员心知肚明,不为外人道来。由于监管的缺失,尽管野蛮快递几近成为公开的秘密,但鲜见有快递企业因此受到处罚,一些从业者愈发有恃无恐。

  另一方面,快递公司的加盟门槛低,而加盟模式下的竞争是严重同质化的,以低价竞争为主,必然带来利润的减少和服务质量的下降。除中国邮政特快专递、顺丰速递等少数实行直营模式的企业外,国内多数快递企业实行的是成本较低、更利于快速扩张的加盟模式,由于管理松散、准入门槛低,此类企业一直是发生各种违法违规现象的“重灾区”。加盟模式还导致总公司与分公司、加盟网点之间的关系更为松散,对基层员工的管理和培训很难做到严格规范,无疑增加了其违法违规的可能性。

亟待监管出重拳

  对于规范和完善快递行业的发展要政策和技术两手抓,有关部门不仅要加快物流规则对快递行业的约束,也要大力支持开发有效分拣物品的技术设备,提高发送快递的效率和安全性。除此之外,快递平台也要加强自律。

  专家建议,要根治“快递乱象”,既需要各方力量形成合力,加大监管、处罚力度,确保法律法规落到实处,更要在快递业的经营模式上“动手术”,逐步将加盟模式改为直营模式,保证利润水平和服务质量。同时建议监管部门可探索建立快递公司“黑名单”制度,根据消费者投诉和企业违规记录建立一个“黑名单”并对外公开,形成常态化的外部监督机制,促进企业的优胜劣汰,倒逼企业提升服务质量。

  要想从根本上遏制快递乱象,就必须解决“谁来监督”的问题。在外部监督作用有限的情况下,对于不遵纪守法的快递企业,还是要想方设法从内部攻破堡垒。比如,可以引入“吹哨人”制度,鼓励内部员工监督举报企业的违法违规行为,一经查实给予奖励,并为举报者严格保密。实践证明,“吹哨人”制度既可以填补政府监管不到位的空白,又可以节约监管成本。只有让广大快递从业者都成为潜在的监督者,一旦发现问题,立即吹响哨声,快递乱象才会无处遁形。

本文关键词: 快递 乱象 规范
分享:
10000条评论网友评论
全部评论
2020/11/16 5:30:01
What's the last date I can post this to to arrive in time for Christmas? <a href="https://thaipham.live/salbutamol-syrup-shqip-4y94">salbutamol nebule dosage for 1 year old</a> With both offenses operating in hurry-up mode, the teams combined for 38 points and 445 yards in the first quarter alone. Cal freshman quarterback Jared Goff hit James Grisom for a 61-yard touchdown to get the Bears on the board and found Chris Harper for 42 yards to make it 24-14 after a quarter.
2020/11/16 5:30:01
Very funny pictures <a href="http://bouw.scouts61.be/review-suntik-vitamin-c-collagen-c24h">ultra potent vitamin c 500mg</a> She said BAE System's Paladin Integrated Management program,which enhances the reliability of the M109A6 howitzer, just wonapproval from the high-level Defense Acquisition Board to startlow-rate initial production.
2020/11/16 5:30:00
this post is fantastic <a href="https://www.electronicautomovil.es/dm-promethazine-le7u">promethazine vc with codeine side effects</a> In an age of Google Glass and fitness-tracking bands such as Jawbone Up and Nike Plus, the idea of a wearable tooth sensor isn’t out of place. But, as the researchers noted, future models would have to take safety into consideration, as the sensor units are small enough to be swallowed.
2020/11/16 5:30:00
Would you like to leave a message? <a href="https://savons.com/purchase-levitra-professional-u4aj">buy levitra plus</a> Michigan Attorney General Bill Schuette, acting on behalf ofSnyder, quickly filed an appeal with the state appeals court.His office said motions seeking emergency consideration wereexpected to be filed later on Friday.
2020/11/16 5:29:59
I can't stand football <a href="https://www.cre8tive.site/exelon-annual-report-2nyq">exelon to buy atlantic city electric</a> “One out of every two Burger King guests orders our classic French fries and we know our guests are hungry for options that are better for them, but don’t want to compromise on taste,” said Alex Macedo, the president of Burger King North America.
2020/11/16 5:24:19
Insert your card <a href="https://museuvictormeirelles.museus.gov.br/strattera-hinta-gmq0">strattera alternatives</a> “It’s obviously a black eye for him and a black eye for that franchise,” punter Steve Weatherford added. “It’s disappointing for him because we’re role models at this point in our career and we have a pedestal to inspire and motivate.”
2020/11/16 5:24:19
Do you know each other? <a href="http://www.atozfruitsandveg.com/clomid-et-duphaston-grossesse-multiple-i9ug">manfaat obat duphaston 10 mg</a> Stepan, 23, a restricted free agent without arbitration rights, did not have the leverage this summer that fellow RFAs Ryan McDonagh, Carl Hagelin and Mats Zuccarello did, where an arbitrator would have resolved negotiations if team and player had not done so themselves.
2020/11/16 5:24:18
How many weeks' holiday a year are there? <a href="https://www.jodelka.cze.pl/costo-ciprofloxacina-500-mg-w22t">para que es levofloxacino tabletas 500 mg</a> National polls repeatedly have shown a majority of Americans oppose "Obamacare." But Clinton, who failed to secure congressional approval in the early 1990s for his own health care overhaul, said he is optimistic the public eventually will warm up to the president's reforms.
2020/11/16 5:24:18
I'm sorry, I'm not interested <a href="http://magnocentrojoyero.com/blog/does-vigrx-plus-work-immediately-fzbw">vigrx oil.com</a> Shalabayeva's husband is Muktar Ablyazov, a former energyminister turned bitter critic of Nazarbayev. He fled Kazakhstanin 2009 after his bank BTA was declared insolvent andnationalised. His whereabouts are unknown.
2020/11/16 5:24:17
How many days will it take for the cheque to clear? <a href="https://thaipham.live/erythromycin-dosage-for-sinus-infection-dsrc">erythromycin ophthalmic ointment dose for newborns</a> Historically, Finland's dependence on its powerfulneighbour, which was also its ruler through the 19th century, -is not particularly new. Postwar Finland relied heavily on tradewith the Soviet Union.
 友情链接
 合作单位
南京斯图加特联合展览有限公司     |     中国供应链专业委员会     |     物流工程学会     |     中国物流与采购联合会托盘专业委员会     |     中国物流与采购联合会汽车物流分会     |     中国物流技术协会     |     中国物流与采购联合会物流装备专业委员会