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一年来,Allianz Worldwide Care的MyHealth App达到10万次会员理赔申请
文章来源:供应链时代      作者:scmsc      时间:2015/10/19 11:07:39

自推出以来,已有超过6万次下载和超过10万次会员理赔申请

  自推出以来,已有超过6万次下载和超过10万次会员理赔申请

  都柏林--(美国商业资讯)--仅在12个月内,Allianz Worldwide Care的 MyHealth app下载超过6万次,用于提交超过10万次会员理赔申请,超过了所有原先的预测。

  MyHealth app于2014年8月推出,允许会员比以往任何时候更快、更方便地提交医疗理赔申请。会员使用MyHealth app,只需要简单提供有关其理赔的少量关键细节、拍一张医疗发票的照片并按“提交”即可。

  MyHealth app的其他关键特色包括调阅会员的最新保单文档,这样会员就能够随时核对理赔范围,即使他们没有连接互联网。诸如“寻找医院”等辅助功能能够用于定位附近的医院,无论被保险会员身处哪个国家,同时GPS技术已用于提供所选医院的导航。同样,可按所在国家快速调阅当地的急诊服务电话号码,而“医学术语翻译”是一个有用的工具,可用17个语种显示关键的医学术语。

  Allianz Worldwide Care市场管理负责人 Susan Landers在评论该app的成功时说:“看到人们对MyHealth app感兴趣,我们由衷地高兴,尽管我们已预期到人们会很快接受它,但它的成功仍然超过了所有人的预期。只用了一年,数字化理赔申请就超过了传统的邮寄申请。”

  “ Allianz Worldwide Care拥有全球移动的客户群,他们习惯于在数字化环境中操作,因此,这对于提升客户服务是顺理成章的。对于MyHealth app的早期响应清楚地表明了对数字化服务的需求,我们将通过这一激动人心的媒介不断为客户提供更大的价值和便利。”

  Allianz Worldwide Care的MyHealth app可通过App Store和Google Play免费下载,可运行于各类智能手机和平板电脑,并提供英语、德语、法语、西班牙语和葡萄牙语版本。MyHealth app的2.0版即将推出。欲了解有关MyHealth app的进一步信息,请访问www.allianzworldwidecare.com/myhealth。

  终

  关于Allianz Worldwide Care

  Allianz Worldwide Care是Allianz Group旗下企业Allianz Worldwide Partners的国际健康和寿险部门。Allianz Worldwide Partners在全球34个国家为超过2.5亿名受益人提供服务。Allianz Worldwide Care在全球范围内为客户和保险伙伴提供健康、人寿和残障保险解决方案。我们致力于通过提供市场领先的产品门类、服务水准和支持,来赢得和维持客户的忠诚。Allianz Worldwide Care的客户群涵盖众多财富全球500强企业,公司将继续在国际医疗保健领域通过提供卓越的服务来树立良好的声誉。网址:www.allianzworldwidecare.com

说明: http://cts.businesswire.com/ct/CT?id=bwnews&sty=20151015006185r1&sid=18029&distro=ftp

 

  原文版本可在businesswire.com上查阅:http://www.businesswire.com/news/home/20151015006185/en/

  免责声明:本公告之原文版本乃官方授权版本。译文仅供方便了解之用,烦请参照原文,原文版本乃唯一具法律效力之版本。

  联系方式:

  Carolyn Monchouguy

  Grayling(代表Allianz Worldwide Care)

  电话: 44 (0) 207 932 1867

  carolyn.monchouguy@grayling.com

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本文关键词: scmsc
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